What is CBD?

Cannabidiol (CBD) is one of over 60 active chemical compounds (or ‘cannabinoids’) in the marijuana plant. It’s usually the second-most abundant cannabinoid behind THC.

Does CBD come from marijuana or hemp? And what’s the difference between the two?

Marijuana and hemp are two different varieties of cannabis that come from the same species of plant (named Cannabis sativa L). In general, CBD is found abundantly in both. However, it’s important to note that CBD is typically found in the seeds and stem of marijuana - not in the flowering buds. The hemp plant is an entirely different strain of cannabis that contains high quantities of CBD throughout (stem, buds, etc), and practically zero traces of THC. If a hemp plant contains more than 0.2% THC, it is then technically a “marijuana” plant. Most CBD-based products come from the industrial hemp plant.


How is it different to THC?

THC affects the brain by binding to naturally-occurring CB-1 receptors in the central nervous system. CBD is a differently-shaped molecule that binds to CB-2 receptors in cell and body tissues outside the central nervous system


Is CBD a drug?

CBD is not a drug, and will not get you ‘high’ as its it's non-intoxicating. Like we just said THC is the molecule that binds to receptors in our brain and is the one responsible for the psychoactive effects of marijuana. In fact, CBD is antagonistic to the marijuana high; some research expresses the potential for CBD being able to prevent THC molecules from binding to the brain’s receptors (hence the reason why it’s often used to subdue the ‘paranoia’ effects of super-potent THC strains).

How is CBD consumed?

1. CBD oils and tinctures (under the tongue)

CBD oil and tinctures are similar products, both taken via a dropper under the tongue (sublingually). CBD oil is usually composed of CBD and a carrier oil, such as coconut, MCT or hemp seed oil. On the other hand, tinctures may contain other ingredients, such as vegetable glycerin alcohol, vinegar, ethanol, or artificial flavouring.
You can expect effects to take place within 20 to 40 minutes.

2. CBD edibles (ingestion)

CBD can be added to food and beverages. CBD-infused foods and drinks, often called edibles, are usually available for purchase where other CBD products are sold. In addition, people can add CBD to meals themselves.
CBD oils and tinctures can be added to smoothies, coffee, and baked goods. Avoid heating the oil too high (especially over direct heat), as it can lead to an unpleasant taste.
Ingested CBD must be digested and then absorbed into the bloodstream through the lining of the stomach and may take up to 2 hours to take effect.

3. CBD lotions and creams (topical)

CBD-infused lotion and creams are believed to treat sore muscles. Advocates of topical CBD suggest that the products work by interacting with endocannabinoid receptors found under the skin (instead of being absorbed by the bloodstream), which makes them appropriate for targeting pain in a specific area.
Topical CBD products may take up to an hour to take effect and can last up to 5 hours.

4. CBD skin patches (transdermal)

Skin patches, also called transdermal patches, are small adhesive patches that deliver CBD through the skin. Unlike topical lotions and creams, transdermal patches cross the dermal barrier to enter the bloodstream and are activated by body heat to release small amounts of CBD over an extended period of time (4 to 6 hours on average).
There are 2 types of CBD skin patches:
Matrix patches are infused with CBD, often in the adhesive layer.
Reservoir patches have a small reservoir that contains CBD, usually combined with a gel solution.
Reservoir patches are generally more controlled, meaning that you will get a steady amount of CBD over a period of time.


Delivery and returns

Where do you deliver to?

We currently offer postal delivery of our products in the following countries: United Kingdom, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, France, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Poland, Romania, Slovenia, Spain, Sweden, Switzerland, Iceland, Liechtenstein, Norway.

How long will delivery take?

We offer express shipping on all orders. Exact timings will depend on the shipping adress, but as we operate several warehouses, delivery windows should range between 1-4 days.

How much does delivery cost?

We offer free delivery on all orders in the UK. In Europe, delivery is free for orders above €50 in these countries: Belgium, Bulgaria, Croatia, Czech Republic, France, Hungary, Italy, Luxembourg, Netherlands, Poland, Romania, Slovenia and Switzerland. Other European delivery costs will be shown at checkout.

Is my package insured and do I need to sign for delivery?

All packages are insured for loss and theft. Currently we do not offer a delivery service with a requirement to sign for delivery.

How can I track my order?

We are partnered with a number of logistics and courier services. When placing an order you will be sent a confirmation email with a tracking number and a link which will open the tracking webpage. You will be able to track the package using this tracking number. 

How can I return my order?

All Products are eligible for return or exchange if return or exchange requests are submitted within 30 days of receiving the order (in its entirety). To return or exchange your Product(s), please email us at with your name, address, order number and the Product(s) you would like to exchange or return. After we receive your exchange or return request, we will respond with further instructions about returning the Product(s) to us.

Will I be refunded the full value of my order?

Upon receiving the returned Product(s) from you, we will process any refund due to you as soon as possible. You will be refunded in full to your original form of payment, excluding the cost of delivery; however, we will not refund your cost of returning the Product(s) to us. If you received any promotional or other discount when you paid, any refund will only reflect the amount you actually paid.

Account & purchasing

How do I make a purchase?

Purchases may be made either directly through the website.

What method of payment do you accept?

Currently we accept Visa and Mastercard.

Do I need an account to place an order?

You do not need an account to place an order. You have the option to checkout as a guest.

I’ve forgotten my password, what should I do?

Click “Forgot My Password” on the Login page. Enter your email address at the next screen and click OK. You will receive a message saying a password reset email will be sent to you within 15 minutes.

Can I change my order once it has been placed?

Once an order is submitted, we are unable to change the ordered products or the quantity selected. In this situation, we suggest you contact us and cancel the incorrect order. Thereafter, we recommend you place a new order for your desired item(s) on our website at your own convenience.